Careers at Screw Products 

• Composes reports and correspondence.
• Maintains records.
• Creates and analyzes spreadsheets.
• Coordinates office functions.
• Tracks schedules.
• Performs any other supportive tasks.

Department plans, executes and analyzes all customer and prospect marketing events, including mailings, emails, stuffers, keyword campaigns, space advertisements, directory listings and sales team support.

• Maintains the appending of information and data quality of customer file.
• Manages the development of the prospect database.
• Develops and executes mailing strategies.
• Manages print production for catalog and other marketing materials.
• Analyzes print campaign performance.
• Plans, executes and analyzes SEM campaigns.
• Manages ancillary media advertising efforts.
• Works with sales team in providing lead information.

The Creative / Design Department:

• Maintains the "SCREW PRODUCTS Brand" look throughout all media, including catalogs, website, mailings and other promotional and advertising channels.
• Designs catalog pages and maintains production schedules.
• Creates in-house printed materials, presentations, promotional offers, advertisements, package design and illustrations.
• Develops Internet/Intranet page concepts, presentations and videos.

The Customer Service Department:

• Provides excellent customer service and processes orders via phone, fax, email, chat and the Internet.
• Answers product and pricing inquiries.
• Records customer feedback.
• Maintains up-to-date knowledge of products and promotions.
• Gathers information for price quotes on large quantities and custom items.
• Utilizes real time/historical call statistics to provide optimal customer service.
• Conducts 24-hour live website chat.

Accounting/International Accounting:

• Produces month-end financial reports.
• Maintains, audits and reconciles the books and records of the company.
• Prepares tax returns and ensures company compliance with all government regulations.
• Processes payroll.
• Processes all accounts payable invoices.

Credit and Collections:

• Develops and approves appropriate credit lines for customers.
• Calls customers on past-due invoices.
• Applies payment from customers to invoices.
• Minimizes the company’s exposure to losses from bad debt write-offs and fraud.

Financial Analysis:

• Prepares the annual budget.
• Analyzes competitive threats.
• Forecasts trends.
• Sets goals to determine strategic direction.
• Performs operational and financial audits.
• Identifies opportunities for improving efficiencies, reducing costs and maximizing revenues.
• Prepares financial analysis.
• Evaluates new markets and competitors.

  Human Resources

The Human Resources Department coordinates the recruiting, training and development of new hires, manages the benefits and compensation for company employees and maintains employee relations.

The Human Resources Department:

• Recruits, trains and develops new hires.
• Interviews candidates and extends job offers.
• Orients new hires.
• Coordinates the benefits program (medical, dental, life, etc.) as well as employee compensation.
• Coordinates company events.
• Coordinates company wide internship program.

The IT Department:

• Creates and maintains the Enterprise-Wide Application software for the business.
• Ensures network and server availability above 99.9%.
• Ensures quick response times to user requests and system operations.
• Ensures the backup and recovery of all Screw Products systems.
• Maintains the following hardware and software: IBM I-Series/P-Series servers, Microsoft Windows and Linux servers, Oracle and Microsoft SQL databases, Microsoft IIS, .NET, Java, Websphere / AIX, E-commerce and Intranet websites, WAN/LAN infrastructure, telephony, data connectivity between offices and the Internet, and email systems.

The Internet Department:

• Oversees all facets of marketing and development for the Internet.
• Coordinates on-line and off-line sales promotions.
• Generates and maintains web content.
• Analyzes web site metrics.
• Works with creative on all web designs and advertisements.
• Maintains and leverages the publishing content management system for multichannel publishing.
• Researches, recommends, and tests new internet and publishing technologies.
• Specifies and facilitates web site enhancements.
• Analyzes customer feedback.
• Maintains internal keyword databases and reports.

The Merchandising Department:

• Develops merchandising strategies.
• Researches new products.
• Directs new and existing product development.
• Manages vendor relationships.
• Researches and analyzes competitors.
• Tracks market trends and pricing.
• Maintains product management and quality assurance.

The Purchasing Department:

• Reviews inventory levels at the distribution centers.
• Orders inventory to replenish product stock.
• Places purchase orders and maintains good vendor relations.
• Performs cycle count on a daily basis.
• Investigates inventory discrepancies.
• Returns damaged or unacceptable quality goods.

The Sales Team:

• Works directly with customers to ensure commitments are met.
• Provides phone, mail and Internet support to clients.
• Provides customer feedback and new product ideas to the Merchandising Department.
• Maintains current knowledge of the marketplace, trends and offerings of major competitors.
• Provides solutions to our customers based on needs.
• Builds partnerships with our customers to ensure customer satisfaction.

The Warehouse Department:

• Picks and packs orders for customer shipments.
• Pick up and deliver product locally.
• Receives incoming vendor shipments.
• Loads and unloads shipments.
• Maintains freight, UPS, other carriers and their shipments.
• Audits all products upon receipt.
• Packs and wraps freight orders to reduce damage.
• Controls inventory.
• Coordinates inbound merchandise and restocks.
• Transfers stock to other locations.
• Operates warehouse vehicles (forklift, stock picker, reach truck, vans, etc.)

Benefits:

The Benefits of Working at Screw Products

We offer a challenging fast-paced environment with people who have a passion for what they do and provide them with the tools they need for success.

Comprehensive Health Care Plan

• Complete Health Insurance including Medical, Dental, Vision and Life.
• Long and Short Term Disability Coverage.
• Flexible Spending Plan - set aside money for health care not covered or partially covered by insurance plans.
• Option for additional life insurance.

Salary/Savings-Investing

• Competitive wages with annual performance and salary reviews.
• Employee 401(k) Savings Plan - Invest in your future. Your tax-free contribution is company-matched 100%, up to 5% of your pay.

Vacations/Holidays

• Paid Time Off - 10 days. Use them for vacation, sick and personal days.
• 9 observed holidays.
• Earn more time after 5, 10, 15 and 20 year anniversaries.

Educational Opportunities

• Tuition reimbursement for job-related courses.
• In-house speakers, workshops and seminars.
• Attend job-related off-site seminars and training.

Employee Assistance Program

• Free, voluntary, confidential counseling. Doctor referral for continued treatment.

Sponsored Social Events

• Social activities and outings.
• Sports leagues.
• Company parties.